TERMS OF SERVICE

By placing an order with the site, you agree to be bound by the terms that follow. Your submission of an order constitutes an offer to purchase, which remains subject to product availability and a final price verification. The order is not formally accepted until we confirm that your payment has been processed. Upon that confirmation, we will send an acknowledgement email to you.

Your Responsibilities Before You Order

You must be at least 18 years old to complete a purchase. If you are younger than 18, you are required to obtain and provide confirmation of consent from a parent or guardian. All products acquired through our website are for your personal use only; purchasing for commercial resale or distribution is not supported.

When applying a discount code, you are responsible for using it correctly. Each code is valid for a single transaction only and cannot be combined with any other promotion or discount. You are limited to one discount or coupon code per order.

What We Do When You Order

We categorize every product into one of three groups: full-price items, sale items, and final sale items. The category assigned to an item determines the options available to you after delivery.

We will confirm your order once payment processing is verified. At that stage, the transaction becomes official, and we will send you an acknowledgement email.

Your Options After Delivery (By Product Type)

The rules for returns and exchanges are defined by the product's category at the time of purchase.

  • Full-price items: If you change your mind, you are eligible for a credit note or an exchange only. No refund is provided. To exercise this option, you must return the item in its original condition, with all tags still attached.
  • Sale items: These are eligible for an exchange only, not a refund. The value we honor for the exchange is the discounted price you paid at checkout, excluding the original shipping fees. Any additional costs associated with the exchange, such as shipping the new item, are your responsibility.
  • Final sale items: Items marked as final sale cannot be returned or exchanged. The sole exception is if the item arrives faulty.

Our Commitment When Things Go Wrong

Refunds are granted only in specific, rare circumstances. If a refund is issued, the amount will be the full purchase price of the product minus the original shipping cost. The exception to this calculation is for items that arrive faulty; in those cases, the original shipping cost is not deducted. Refunds are not available for any change-of-mind returns, regardless of the product category.

If a final sale item arrives faulty, we will address the issue, as this is the only situation where a return or exchange for such items is permitted.

Getting in Touch

All transactions are governed by these terms. For any discussion regarding a return or exchange, contact us directly.